Step-by-Step Working Process

Step 1: Initial Document Review

We begin with a structured review of existing franchise documents to understand the current scope, structure, and compliance status.

This includes reviewing:

• Franchise Agreements

• Franchise Disclosure Documents (FDD)

• SOPs and operational materials

• Existing submission or renewal history (if applicable)

Step 2: Compliance Gap Identification

Based on the review, we identify:

• documentation gaps

• inconsistencies between documents

• areas requiring clarification or alignment

• issues commonly flagged during regulatory review

This step helps prevent avoidable issues at later stages.

Step 3: Documentation Preparation & Alignment

We prepare, tidy, and align documentation to ensure:

• internal consistency across all documents

• alignment with regulatory expectations

• clear presentation of operations and franchise structure

This may involve restructuring content, standardising formats, and refining descriptions to improve clarity.

Step 4: Submission Preparation

Once documentation is aligned, we prepare materials for government submission.

Our focus at this stage is on:

• completeness

• clarity

• logical organisation

• readiness for regulatory review

Step 5: Rectification & Clarification Support

Where clarification or additional information is requested, we support the preparation of:

• revised documentation

• clarification responses

• supplementary explanations

This step ensures responses remain consistent with the original submission and operational reality.

Step 6: Approval or Renewal Completion

Support continues through to:

• franchise registration approval, or

• successful franchisor licence renewal

Where applicable, we also assist with final documentation alignment for record-keeping and future reference.

Suitable For

This process is suitable for:

• First-time franchisors

• Franchisors preparing for licence renewal

• China-based brands entering Malaysia

• Legal or corporate teams seeking structured documentation support

What Clients Can Expect

✔ Clear scope and defined deliverables
✔ Project-based engagement structure
✔ Professional coordination with other advisors
✔ Transparent communication throughout the process